Alexa outage, not working

Hi Alexa worked perfect Tuesday evening Wednesday evening she says she will do what I ask her but nothing happened have to use the app on phone

Best answer by chicks 15 May 2019, 21:40

Outage right now.
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12 replies

Outage right now.
What do you mean iam a bit thick when it comes to these things
Could someone please help
It's driving me mad
Userlevel 5
Badge +13
There is an outage currently. You can check the status by going to

If there is an outage, things wont work.
Will it sort itself out
She will tell me a joke but won't play any music she says she will but nothing
Userlevel 7
Badge +26
Hi Mandy, what's not working is the link between Alexa and Sonos (and a few other things). This means commands going to Sonos devices may not work. It's a partial outage, so sometimes it might. When it's resolved, it should start working, but if you see the outage has been resolved and you're still having trouble, let us know.
Userlevel 5
Badge +13
Will it sort itself out

Generally, the question is "when".

Just try to remain patient.
Thanks its never happened before I've tried everything to get her to work so I don't have to do anything just wait
Thanks guys had a look it says tunein is operational but it's not