I even when as far as resetting all 4 of my speakers (One; 5, Beam, and play 1) and restoring factory defaults and re set up all of my speakers. I am definitely at a loss. Any help or feedback is definitely appreciated - sucks I paid this much money for speakers that the wireless “voice” functionality doesn’t work. Thanks all!
Best answer by agacom
So I first changed my email on my amazon account to match my Sonos email. Not sure if that did anything or not but i figured it wouldn’t hurt. After that I unlinked my music in the Alexa app and re-linked them - once that was complete I went to my devices in the Alexa app and removed my devices completely. After that I clicked the plus sign in the top right hand corner of the app and clicked search for devices. It found 5 devices - for some reason it listed my Sonos Beam twice - one said “Sonos Beam” the other one said “Sonos Beam TV.” After these were all added I did the following step below.
After I did that I went into work the Sonos app>room settings>Chose the specific speakers (I had two with Alexa) and removed the alexa function for each one. Then went back and authorized the Alexa speaker again for each speaker.
After that - a miracle happened and everything works. My flash briefings somehow work now, my music functionality through Alexa using Apple music and Spotify now work. And somehow - my Sonos Beam can finally turn my tv on and off! I never thought that functionality would work but I have it a whirl and it worked!! I hope this may solve some issues with other people on these forums - seems like a ton of people are having this same/similar issue.