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Alexa not playing Spotify on Sonos One

  • January 23, 2019
  • 3 replies
  • 1037 views
K
Just started having this trouble today. I ask Alexa to play a song from Spotify. I receive confirmation from Alexa about the song but then nothing plays. I can play music from the Sonos Controller app on my computer and from the Sonos app itself, but the Spotify app will not connect to my Sonos One.

Any help to offer?

Best answer by UKMedia

Just started having this trouble today. I ask Alexa to play a song from Spotify. I receive confirmation from Alexa about the song but then nothing plays. I can play music from the Sonos Controller app on my computer and from the Sonos app itself, but the Spotify app will not connect to my Sonos One.

Any help to offer?

Hi

Please see this status page for an update of a Spotify outage: https://status.sonos.com/
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    3 replies

    UKMedia
    • UKMedia
    • Answer
    • January 23, 2019
    Just started having this trouble today. I ask Alexa to play a song from Spotify. I receive confirmation from Alexa about the song but then nothing plays. I can play music from the Sonos Controller app on my computer and from the Sonos app itself, but the Spotify app will not connect to my Sonos One.

    Any help to offer?

    Hi

    Please see this status page for an update of a Spotify outage: https://status.sonos.com/
    Remember: Sometimes Red Wine helps :)
    K
    K
    • kenmonoxide
    • Author
    • Contributor I
    • January 23, 2019
    Thank you! Had no idea that page existed.
    UKMedia
    • UKMedia
    • January 23, 2019
    All backup and running again. Can you please retest?
    Remember: Sometimes Red Wine helps :)
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