I’ve had my Sonos system for about eight months and almost exclusively use Alexa and Apple Music (which is my default Alexa music service). It was rock-solid up until the last couple weeks.
It used to be that I’d initiate the music via Alexa and the music would start about a microsecond after Alexa read back my specified playlist, album, or song.
Now it takes more like 5–10 seconds for the music to start, though sometimes it doesn’t.
When it does start, I get drop-outs on some speakers, and sometimes the music just stops. This morning it gets a couple tracks into one of Apple Music’s “Essentials” playlists and then just stops. The Sonos app says there is no music selected.
The same music through Apple Music works solidly if I initiate it through the Sonos app. But I much prefer playing music via voice.
I’m using an Arc linked to two Ones, in a surround configuration that includes a Sub in my living room; two Ones with a Sub in my front office; a standalone One in a bedroom; and a Beam in my bedroom. I play music via Alexa from all of them.
Would appreciate any insight.