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Answered

Alexa announcements and routines 2

  • April 30, 2024
  • 1 reply
  • 80 views

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Creating another thread for this as it’s closed, but still not resolved. Add me to the list of people also having this issue.

Issue is about Sonos One Gen2s not being able to be used as announcement devices for Alexa.

Original Thread here.

Best answer by Sotiris C.

Hello @mtwomey, welcome back!

I am sorry to hear you are having issues with using your Sonos One (Gen 2) as an announcement device for Alexa.

As suggested in the original thread, please contact our Support Team to register a case with this problem.

I’ll also bring this internally and try to provide you with an update, when available.

I hope this helps.

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1 reply

Sotiris C.
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  • Sonos Staff
  • Answer
  • April 30, 2024

Hello @mtwomey, welcome back!

I am sorry to hear you are having issues with using your Sonos One (Gen 2) as an announcement device for Alexa.

As suggested in the original thread, please contact our Support Team to register a case with this problem.

I’ll also bring this internally and try to provide you with an update, when available.

I hope this helps.