Alexa does not appear to be working through my system. (Beam). How to reset?
Best answer by Corry P
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Userlevel 7
+18
Hi
Welcome to the Sonos Community!
In what way does Alexa not work on your Beam? Please elaborate - does Alexa respond correctly, but fail to do what you asked, or does she not even do that much?
Something easy to try is to disable and re-enable the Sonos skill in your Alexa app - it can often fix issues.
Please also make sure that the microphone light is on.
I hope this helps.
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