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Will there be an LTE Router update for the ARC/Sonos app?

  • December 7, 2022
  • 28 replies
  • 1370 views

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28 replies

  • December 8, 2022

It is SO unlikely that you will be able to set up on a hotel WiFi that I would advise against taking the Arc.


melvimbe
  • December 8, 2022

@John B and @melvimbe Agree. In theory it makes no sense why a it cant connect to the Router regardless of the source of internet. 

 

 

That’s not what I said.  It’s not uncommon for LTE routers to lack the functionality that Sonos needs from a router.  It has nothing to do with source of the internet, but the functionality they provide.  Instead of trying to maintain a list of what routers do and do not work with Sonos, they are taking the option to just not support the category routers that they can’t guarantee will work.


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  • Chromatic Producer I
  • December 18, 2022

Check to see if your LTE Router/Modem is providing some cybersecurity protection. If so, you might want to investigate how to whitelist the SONOS website. I would also download Wireshark and have this running while you attempt to register the account.  This will allow you to diagnose the connection issues. In order to reduce the traffic, please stop all other application from accessing the Internet before starting SONOS.