My two Sonos FIVE speakers, and my MOVE worked flawlessly with Cox Internet. However, since I switched to Verizon 5G home internet, Sonos can't find or connect to my system.
Best answer by ratty
View original
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Thanks for the note. Glad to hear that I'm not the only one experiencing this. I have a Deco mesh wifi system, which is awesome, but the connectivity issue remains. So don't spend the extra money.
I can't connect using an ethernet, as it's not practical. And the whole point of both Sonos & Verizon was the lack of wires!
I'm going to write Sonos to, hopefully, address the issue.
CHEERS!
I have also been trying to set up my Sonos with a new Verizon 5G Home internet system. I can get it to work but it is not stable. I have everything connected with ethernet except for two Move speakers. I have disabled WiFi on the wired ethernet devices.
One issue is that It looks like the iPhone Sonos app is sensitive to a week wifi signal and will loose the system because of that. I am considering getting a signal extender for the Verizon router but hate to invest that money if that does not solve the problem.
Userlevel 7
+22
Are you putting the phone and Sonos on the main WiFi and not the guest WiFi?
I think the Verizon router has a connected devices limit, you might check that.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.