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Hello,

 

The Sonos App on Android is no longer functional when it comes to playing Playlists stored in a Synology NAS. We are only able to play one playlist, but we can see the others. We have attempted several remedies, including:

  • Deleting the Music Library path in the app and re-adding it
  • Manually deleting the .m3u files in the NAS, and resyncing them
  • Reindexing

This solved *nothing.* In fact, there are now double listings for the playlists in the app, even though each file is only there once.

 

Has anyone else experience something similar? Please chime in if you have, especially if you have a fix for this issue.

 

And *yes,* we are using SMB 2. on our NAS

 

I apologize if this comes off as frustrated, but frankly this is, on such expensive equipment.

I can well bet it’s frustrating. Have you called Sonos support yet?

 To avoid have double playlists, or double anything, disable the Recycle Bin in the Synology settings.  Maybe the Recycle Bin is in the same root folder where your music share folder resides so a Sonos index is picking both the playlists in your music folder and in the Recycle Bin folder.

 Don’t know if this will help, but my M3U playlists are in a folder named “Playlists”.  That “Playlists” folder is in the Music folder with the rest of the folders whose names are genre names.   So in my Music folder there would be something like….Jazz, New Age, Playlists, Rock etc.

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