Sonos One Won't Drop a Router

2 replies
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For my Sonos One

When I drop a router (the xFinity box) through a hard reset.

Then add a router (Google Mesh)

Go through the full setup - done

Then when I try to play anything on the Sonos One, it reverts to the router that I just dropped.

Appreciate any guidance.

Sonos One

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PLCMAN58Answer

Chromatic Producer I

How do you have the XFINITY Modem / Router configured? Typically, you only want one router on a network. The XFINITY Modem / Router should be placed in Bridge Mode and then the Google Mesh would act as the router.

buzz

Grand Maestro

Which box have you “hard reset”?

I don’t recommend Factory Reset of your SONOS system without further consult.

P

PLCMAN58Answer

Chromatic Producer I

How do you have the XFINITY Modem / Router configured? Typically, you only want one router on a network. The XFINITY Modem / Router should be placed in Bridge Mode and then the Google Mesh would act as the router.

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