Promotion of commercial products is not permitted here.
Forum policy is not to allow the explicit exploitation of these forums for any commercial purposes outside of Sonos. This includes sales and support activity. To permit such operations could lead to conflicts of interest and a potential free-for-all.
Personally I think this is a policy which actually hinders Sonos to grow for specific target groups.
Any third party contribution (regardless of being paid or not) will fill some perceived gaps/limitation of the current Sonos offering thus increasing the overall market appeal of the system.
This forum is probably the only place where users looking for answers travel by to make an informed decision whether to invest into the Sonos ecosystem or not.
For instance it took me a long time until I realized that there were Windows Phone Apps (and it's a pain to find their names and there's also no reasonable discussion or comparison among them). There also seem to exist commercial extensions for home automation systems, which are hard to find.
I'm biased too of course: I'm about to release an alternative iOS App and of course loved to have it mentioned here officially in the future.
Don't get me wrong: allowing commercial contributions here of course is cheap advertisement for the author and I'm fully aware of that.
On the other hand - as written above personally I think this is a fair symbiosis. We third party authors (hopefully) do fill gaps and make the system more attractive so in the end also push Sonos sales. Furthermore we do our own advertisement on different channels which pushes Sonos as well.
Just as an example: once my Sonos App is published, I'm sure there will be a notice of that in the corresponding Squeezebox App some time 😉 I'll probably also will setup some Google Adwords.
It's the same with the other authors: I'm pretty sure people looking on the Win7 App Store searching for multiroom will also stumble about the name Sonos which they wouldn't if there weren't people like ControlAV doing appropriate marketing there.
Obviously I don't know about the past of the forum, where there have been some trouble probably:
So of course there should be some rules to have a nice living side by side.
Here is a suggestion for a policy. Don't know if it's complete, but lets treat it as a start for a discussion:
- Commercial contributions should only be mentioned in the Unsupported Area. Authors of such contributions should confine themselves to one forum thread about their own contribution.
- Contributions that are allowed in the Unsupported Area should be dedicated to extending the Sonos experience.
I.e. adverts for multipurpose speaker cables / speakers / DACs still would be disallowed here.
- If your contribution get's mentioned on other threads or is a perfect fit for a user question, do try to route discussion back to the Unsupported Area and the corresponding thread.
- Be a kind citizen and don't try to market your product in each and every other thread outside the Unsupported Area. Moderators will watch closely and tell you if you go over the top.
How do you (community and moderators) think about it?
Would you feel uncomfortable if third party additions are allowed here?
Or do you think as well that this forum would be the right place to collect all information about the Sonos ecosystem regardless of whether additions are commercial or not?