Hey guys, I moved from a custom sound setup to Sonos a few weeks ago and I’m starting to regret it.
75 inch Q95E (Latest/Best 4K Samsung TV - 2020)
Sonos Arc+2SLs+Sub 3rd Gen (all 2020 versions)
Apple TV 4K (2019)
HDCPI 2.0 TV→ Apple TV ($50 cable)
Sonos Default Cable → eARC Port
HDCPI 2.0 TV → Sony Playstation 4
Samsung Software: 1302.4 (July 13th 2020)
Input CEC: tried turning it off and on for the ATV input source nothing changes
Lip Sync Sonos: I tried ALL settings +1/+5 nothing works
Samsung Sound Delay: Tried from 0 - 250 no perfect sync.
- eArc is OFF - When I enable it there is no sound from Sonos on movies, input sources, or default apps. I have the latest Samsung TV Update that came out 13th of July 2020 - With eArc OFF I do get sound but then I have no options for passthrough from the other input devices (ATV/PS4) that results to lip sync issues!! Every movie I watch on ATV or game I play on PS4 has a delay because the sound is being processed through the TV! If I switch to PCM the sound is horrible but there are no delays, so the only options I have is Auto (with lip sync delay) and PCM for ALL inputs!
- If I try to play a movie from the default Samsung Apple TV App there is no ATMOS Support (kudos apple/samsung)
- The default Netflix app on my Samsung is the ONLY service I can use with atmos and no lip sync issues.
- Gaming (PS4/XBOX) - same issue with ATV - The TV is processing the sound and there is always a delay!
And of course, I did call Sonos, they told me to call Samsung and vice versa, nothing works, no ETAs for updates, and both companies blame each other..