I have
- Playbar
- Sub
- Six Sonos One SLs in three rooms- including two acting as rear speakers for the play bar).
I was on Google Fiber hooked to a Netgear Nighthawk router. It worked well.
I have unplugged that and am on Google’s mesh point routers. I have created a Guest Network, which I believe is 2.4 GHZ.
Nightmare. I have gone through a dozen or so different attempts to get the system working again.
- Over and over, I will get the message “Unable to find your Sonos system.” And “Let’s fix it.”
- I will go through the on-screen process, which includes going to every device and connecting it to the new network. Then I see nothing in the Sonos app. It will say “Unable to find your Sonos system” again. Or the Account, System, and Services & Voice will just be grayed out.
- At other times, it says “unplug them all and replug them.” Tried that several times. Didn’t work.
- Other times, I used the Settings function to reconnect the speakers.
- Other times, according to the Sonos app, I even restarted the router. I have even restarted the fiber jack.
I have tried everything I can think of- perhaps except setting everything back to factory settings and starting over again. I would do that if it would work. I am just frustrated, worn out, and not sure what to do.
Best answer by Ken_Griffiths
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