Hi I have 6 sonos items placed on one network in thé House. Unfortunately I can only manage the system from the living room. If I live to another room it is impossible to connect although I remain on the same network and that the quality is good.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
I assume that you are running an S2 system (gold icon). Go to Settings—> System —> About My System and look at the IP addresses of the controller and players. When the system is working they will be of the form xxx.yyy.zzz.123. ‘123’ will be different for each controller and player. They must be unique. In the area where the system does not work I suspect that the controller will show a different subnet xxx.yyy.aaa.123. SONOS requires everything to be on the same subnet.
Userlevel 7
+22
Hook your Sonos up to two different subnets and try to get them to work, They won’t.
Hook all Sonos up to one subnet and try to get them to work, They will.
How can I verify that ?
Is there a model number associated with the AVM devices?
SONOS requires that all of the players and controllers are on the same subnet.
We have AVM Devices which work on two different networks. The Sonos only works on one of both networks.
Userlevel 7
+20
Sorry for delay in answering.
play 1 ( 4 items)
connect (1 item)
ray (1 item)
1 boost
Thanks but we need to know about your mesh network devices. Many mesh networks introduce different subsets to avoid interference between the mesh device zones but this can stop interoperability between devices in different zones.
Sorry for delay in answering.
play 1 ( 4 items)
connect (1 item)
ray (1 item)
1 boost
Model numbers?
A mesh network
Userlevel 7
+20
Do you have a mesh network or access points? I
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.