I have recently moved house and tried to set up my play 1 speaker. It says I need to connect to the “Sonos” temp network but when I select this it doesn’t connect to wifi, it goes to 4g. Then because it’s not connected to WiFi I can’t set it up. It says an option is to connect using an ethernet cable so I plugged it in to this. It works fine when plugged in with the cable but then doesn’t work when I remove it from the cable. I want the speaker in a different room which is not close to the router so can’t keep it plugged in and it wasn’t plugged into a router in my old house and worked. How can I set it back up?
Hi
If you have other questions with your Sonos products, feel free to reach out.
We're here to answer any further questions you have.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.