Skip to main content
Contributor I
November 26, 2022
Answered

mesh problems

I recently connected my att finer optic wifi to an eero pro 6 mesh network. I've turned off the wifi from the att router and connected my boost directly to the eero. When I open the sonos app, it no longer shows any of my system. All I see is the boost, a single five, and a single one. I'm missing my beam, arc, two subs, two on sl's, and another five. I've rebooted the router, tried unplugging amd restarting the speakers and I still get nothing. Is there any way to fix this or do I need to get rid of the mesh network? I worked beautifully prior to this. 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
jgatie
jgatieAnswer
November 26, 2022

Make sure the Boost is connected to the main hub of the Eero.  Then reboot the Eero, then the Boost, then the Sonos devices, in that order.  

1 reply

jgatie
jgatieAnswer
November 26, 2022

Make sure the Boost is connected to the main hub of the Eero.  Then reboot the Eero, then the Boost, then the Sonos devices, in that order.