mesh problems

  • 26 November 2022
  • 1 reply

I recently connected my att finer optic wifi to an eero pro 6 mesh network. I've turned off the wifi from the att router and connected my boost directly to the eero. When I open the sonos app, it no longer shows any of my system. All I see is the boost, a single five, and a single one. I'm missing my beam, arc, two subs, two on sl's, and another five. I've rebooted the router, tried unplugging amd restarting the speakers and I still get nothing. Is there any way to fix this or do I need to get rid of the mesh network? I worked beautifully prior to this. 


Best answer by jgatie 26 November 2022, 21:41

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1 reply

Make sure the Boost is connected to the main hub of the Eero.  Then reboot the Eero, then the Boost, then the Sonos devices, in that order.