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Dual Mono on new Sonos App


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I just upgraded to the new Sonos App and the dual mono setting for the two Amps I run is missing.  I used this setting for single ceiling speakers in different rooms.  This has to be brought back, I can’t have the right channel playing in one room and the left in another.

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Best answer by CustomizeEverything 18 June 2024, 09:42

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When is this going back into Android? Unacceptable.

I wish they would get this feature and all the other missing features ported over to the Android app. Fortunately I was able to get someone else with an iOS device to set my amp to mono mode for my outdoor speakers.

Why not just sideload the older 16.1 Sonos app ? Stop the auto update for the app. Have been using the older app on my android without any issues.

That would strike me as very odd. My impression had always been that the iOS app and the Android apps were merely different exports from the same codebase. This is certainly the way we did game development, with a single codebase, and two exports, one for each OS.

I would certainly be tempted to do a full power cycle of the system, including the router. I’d also run another software update process after that, to ensure that both the Android controller was on the current version of 80.03.06, and that the Amps in question are updated to the latest firmware. 
 

From the Sonos software update release notes:

"Added stereo or mono configuration for Amp/Port output on iOS."

So mostly an IOS only option at this point. I have an ipad so wiill check if option appears on the app.

I wish they would get this feature and all the other missing features ported over to the Android app. Fortunately I was able to get someone else with an iOS device to set my amp to mono mode for my outdoor speakers.

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That would strike me as very odd. My impression had always been that the iOS app and the Android apps were merely different exports from the same codebase.

Hi @Airgetlam, I was under the same impression … but that is not the case. I am running the new app on iOS and Android, and there are any number of things broken/missing in the Android app. For example:

  • Artwork for local library music does not show up
  • Sonos Favorites of local library music are grayed out (not functional)

On the other hand, the new Android app has the distinct advantage that you can replace it quite easily with the v16.1 app via sideloading.  ;-)

That would strike me as very odd. My impression had always been that the iOS app and the Android apps were merely different exports from the same codebase. This is certainly the way we did game development, with a single codebase, and two exports, one for each OS.

I would certainly be tempted to do a full power cycle of the system, including the router. I’d also run another software update process after that, to ensure that both the Android controller was on the current version of 80.03.06, and that the Amps in question are updated to the latest firmware. 
 

This is now confirmed to be present and working again! Thank you community! 

 

I think for now, this is an IOS only feature.

I still do not see the dual mono option on my system. It has the latest software.

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This is now confirmed to be present and working again! Thank you community! 

 

I don’t mean to ask a separate question on this thread, but found this while looking into dual mono mode myself.  Is this mode suitable to use in single speaker situations?  I am doing a remodel and have one room where I will only have a single speaker.  I’m wondering if I need a stereo speaker or if I can just use a sonos amp I have in dual mono mode with only one speaker connected.  I was told the mono mode may be designed for TV audio signals and not music listening purposes, but have seen a lot of people seem to use it for music applications so figured I’d ask this group who clearly uses it!

The release notes for today’s update suggest they have ‘fixed’ this. Have you tested? 

Correct. 1 zone. 

Thanks, glad to know it’s still there in the S1 app. I may pursue that.  Can you also confirm that even in dual mono mode, it’s still one zone control?  It such a bummer if so.  I intuitively thought with “dual” mono I’d be able to get control of those volumes separately. 

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I’ve not seen this problem in any of Sonos’ to do list (but could have missed it). You could try getting it on there by reporting it to Sonos, especially when you are a professional.

You would need to setup an old Sonos connect and then  start downgrading and adding new players.i still use s1 at my home and im an AV installer. Dual mono is still there in the s1.I really don’t understand something as important as dual mono being overlooked. 

I just installed a new system with 2 Sonos amps. I'm wondering if downgrading the system to s1 and using the s1 app would be a work around. Anyone know?

So here I am just finishing setting up my outdoor system….and realizing that this isn’t working. Any ETA for the dual mono??

Sorry about your luck.  It’ll probably be a bit.

 

i just installed 4 Sonos amps yesterday and couldn’t believe of all things that they removed the mono option.  Crazy.

Anyone have a good work around? I have not had any problems with any of the updates until….right now 

So here I am just finishing setting up my outdoor system….and realizing that this isn’t working. Any ETA for the dual mono??

Sorry about your luck.  It’ll probably be a bit.

 

i just installed 4 Sonos amps yesterday and couldn’t believe of all things that they removed the mono option.  Crazy.

So here I am just finishing setting up my outdoor system….and realizing that this isn’t working. Any ETA for the dual mono??

Agreed, the arbitrary removal of features that we’ve come to rely on is impacting our ability to recommend Sonos to clients. It’s creating a horrible customer experience, made worse by the Dual Mono issue not being addressed anywhere by Sonos.

I emailed the CEO and got an automated response that didn't make one mention of Dual Mono, despite that being my only concern in the email. I replied saying so, and have not got any response. The hold times are 70 minutes to get through to Support. No Chat is available.

The distributed home audio space is only becoming more competitive, Sonos should take better care. I hope they can get it together quickly.

 

Userlevel 1

I just upgraded to the new Sonos App and the dual mono setting for the two Amps I run is missing.  I used this setting for single ceiling speakers in different rooms.  This has to be brought back, I can’t have the right channel playing in one room and the left in another.

I honestly can’t believe there is another huge mistake in this update. It’s like actual sabotage.

I am an OUTDOOR USER, and WHOLE HOME USER. I want your product managers to just think about that for a second. Can they see the problem? I’m not even going to explain why this matters. Lets me just say this - it sounds HORRIBLE.

Is this company run by Wiim project managers or something? Is this sabotage? Why are you actively destroying your product?

 

I have the same problem. Bought the amp because of dual moni feature and now this... Disappointed.... Never buying Sonos again!

Just finished installing 4 outdoor speakers and my brand new Sonos Amp…which I got specifically to run everything in dual mono mode. Of course my outdoor setup sounds really off due to the forced stereo image. Definitely NOT a good first impression for the new Amp. They can’t bring back this dual mono feature fast enough…

Is there any chance of an ETA on bringing the feature back? Thanks for monitoring these posts and keeping us informed.

Happy to hear the feature will be returning. Here’s another vote to give it priority! This is an integral part of my business and every day adds hundreds of customers listening to shit audio, to be honest. Thanks for rushing this one :)

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