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Answered

cant update internet settings

  • July 22, 2024
  • 3 replies
  • 94 views

  • Contributor I

Hey

 

I have an issue with my Sonos one speaker, it won’t let me update the internet settings. I have tried resetting both speaker and sonos app and the start from scratch. But nothing works.

 

can anybody help me? 🤞🏼😊

Best answer by Airgetlam

Is this speaker wired to your router with an Ethernet cable? 

I’d probably call Sonos Support directly to discuss it.

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3 replies

Airgetlam
  • Answer
  • July 22, 2024

Is this speaker wired to your router with an Ethernet cable? 

I’d probably call Sonos Support directly to discuss it.


  • Author
  • Contributor I
  • July 22, 2024

Hey

 

i have tried with wireless and ethernet and nothing happen.

 

thanks for your help


Airgetlam
  • July 22, 2024

Interesting, I’ll be interested to know what Sonos support says.