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Mul
Contributor I
July 22, 2024
Answered

cant update internet settings

Hey

 

I have an issue with my Sonos one speaker, it won’t let me update the internet settings. I have tried resetting both speaker and sonos app and the start from scratch. But nothing works.

 

can anybody help me? 🤞🏼😊

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    Airgetlam
    AirgetlamAnswer
    July 22, 2024

    Is this speaker wired to your router with an Ethernet cable? 

    I’d probably call Sonos Support directly to discuss it.

    Bruce
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    3 replies

    Airgetlam
    AirgetlamAnswer
    July 22, 2024

    Is this speaker wired to your router with an Ethernet cable? 

    I’d probably call Sonos Support directly to discuss it.

    Bruce
    MulAuthor
    Contributor I
    July 22, 2024

    Hey

     

    i have tried with wireless and ethernet and nothing happen.

     

    thanks for your help

      Airgetlam
      Airgetlam
      July 22, 2024

      Interesting, I’ll be interested to know what Sonos support says. 

      Bruce
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