Era 300 - Music playing in Background is interrupted when I open website with video content.

  • 4 February 2024
  • 4 replies


I'm using the Era 300 via Bluetooth with my MacBook Pro.


When I open a website that contains a video, even on Amazon where a product has a video showing how it works, the music that is playing in Background stops for 2 seconds.



Best answer by Airgetlam 4 February 2024, 18:46

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4 replies

This is an Apple issue, not a Sonos issue. The Apple is pausing the Bluetooth output, you’d find the same thing on any Bluetooth connected speaker.

Your best bet would be to check with Apple. 


Userlevel 7
Badge +16


I suppose you are using safari…!? 
Maybe trying a different browser will solve it as a workaround. 

Interesting, using chrome this doesn't happen, only when I pause a video on youtube it also pauses the music playing in backgorund hehe ... but it's an evolution, thanks