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Question

portables not linking together since the update

  • June 16, 2024
  • 1 reply
  • 46 views
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Hi, I have a Sonos move and a roam and keep having connectivity issues when I’m trying to use them both. They both work fine but when trying to add one to the other a prompt appears saying “unable to connect.”

I never had this issue before the recent app update  please get this patched soon. 
 

Thank you

 

 

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1 reply

W
  • Wotzit
  • Lyricist I
  • 1 reply
  • June 17, 2024

I have the same problem with my roam, works fine on its own (over WiFi), but when attempting to group any other speaker(s) to it or add it to another speaker. It says "unable to connect".

All other speakers will group/ ungroup without issue.

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