Sonos Roam disapears from the sonos App S2 when I upgraded the app to 14.12

Userlevel 1

Hi everyone

My iPad app and all my Sonos devices were automatically updated to 14.12. 

And then, I cannot see my Roam any more…

My iPhone app was still on  14.10, and the Roam was still visible (that is how I checked the Roam firmware version). When I upgraded the iPhone app to 14.12, the Roam vanished. 
I asked to the app to discover new products, but nothing happened. 

The Roam is still visible, and working,  through Airplay.

Does anyone has the same situation ?


Best answer by Zorglub 20 July 2022, 18:56

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2 replies

Userlevel 7

Make sure the Roam is turned on, and in the Sonos app, go to Settings > System > System Updates > Check for Updates.

Userlevel 1

I answer to myself : after a reboot of my wifi router, everything is fine with the Roam. 
Other side of this upgrade : I need to restart the Trueplay calibration in one of my rooms.