Audio playback dropping out every minute on wired Beam

  • 5 April 2021
  • 1 reply
  • 20 views

I’m observing audio dropping out on my Beam while watching Netflix and Disney+. This is especially confusing, since the Beam is connected via Ethernet with a fresh cable, so it’s not Wi-Fi related. Any suggestions? I’ve already tried rebooting the router and the Beam itself, and it’s not happening with my other Sonos speakers in the house.


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1 reply

Userlevel 7

How is your Beam connected to your TV? Are you watching Netflix and Disney+ from your TV’s internal apps or from an external media device? Do you have any other devices connected to your TV?