Question

Looking for recommendations to replace Sonos with a system that actually works

  • 17 May 2024
  • 4 replies
  • 135 views

Userlevel 3
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Hi there,
It’s pretty clear after the last shockingly untested software release that rendered my 12 Sonos speakers useless from one day to the next that I need to look for alternatives to replace what used to be a somewhat cool, yet always slightly buggy system.
Any brand recommendations for wireless home speakers that actually work from a brand that actually cares for its customer base?  Has anyone tried anything from Bose?
Thanks in advance.


4 replies

Userlevel 2
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Loudspeakers (even “wireless”/ multiroom) should provide us joy by playing music. Not making customers headaches and costing lifetime.

 

As experienced Program Manager & Software Engineer myself, I had to experience a lot of truly horrifying software releases during the last decades. I mean, really, really bad implementations like Windows Vista, Volkswagen Golf 8 Infotainment, introduction of 1&1 5G Mobile network in Germany etc., to name just a few …

 

But what you did, Sonos, is unequaled indeed. Making otherwise neat hardware - in our case assets under management in value of thousands and thousands of EUR - worthless with a single release of your not even proof of concept and far away from pre-alpha state pile of crap app, respectively forcing us to deal with it.

What I have to reproach myself for is having recommended you to family & friends back in the days we trusted you.

You leave us no other choice but to dump - I have to repeat - otherwise neat hardware in value of thousands and thousands of EUR in front of our HiFi dealer and ask for disposal.


Will replace with sth like Bluesound, Heos, B&W …

Userlevel 3
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I am doing some research into the Nakamichi Dragon system and the brand new Sony Bravia theater quad ht-a9m2 system. Both are not total app dependent. I have been happy with the Sonos hardware but the controller app has left me less than enthusiastic. From last year’s subwoofer snafu update to this latest abomination update that is destroying any good customer relationships they have built. Hearing stories of customers with new speakers that are unable to even be recognized on the new app which makes them useless. Also the updates generally don’t go smoothly anyway. Yes it may be time to move on. What’s ironic is I was giving my son an older Sonos set up since I updated my system and was explaining to him what a great system it was and how easy it was to control it with the app. Talk about a punch to the gut. If Sonos ever gets this new app working right again I plan to give my son my newest system (arc,subs x 2, era100’s x 2) and start over with a new speaker system Nakamichi vs Sony.

Userlevel 2

Perhaps start with Roon software and then slowly adjust to the Roon Ready ecosystem. The sound quality will go up as well as you can actually stream in Hi-Res as opposed to the very limited and lame Hi-Res support from Sonos.

it’s very disappointing to see such a failure… as an early adopter and former beta tester I was a big fan of Sonos in the past, but they have really dropped the ball

Userlevel 7
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Another pure-play worth investigating is Audirvana. It’s main use case is simple PC/Mac > DAC > Speakers and it delivers high quality with a great user experience. Audirvana casts to wireless speakers via Chromecast / UPnP / DLNA and has a beautiful (and free) remote app for iOS and Android.

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