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Force stop

  • 20 November 2022
  • 5 replies
  • 60 views

Hi! Everytime I need to use the app, I have to force. A few times usually. It's Frustrating. Anybody have this issue? 

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Best answer by Ken_Griffiths 20 November 2022, 15:47

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5 replies

Which App are you using? Are there any error messages?

What device? On iOS, every app needs to be ‘forced stopped’ if you want it unloaded, otherwise, as part of the way iOS works, the apps just ‘sleeps’ in the background. 

I'm using android. I tried with my 2 other phones, same thing. I don't know how to contact Sonos. 

I'm using android. I tried with my 2 other phones, same thing. I don't know how to contact Sonos. 

Maybe try switching off notifications in ‘Settings/App Preferences’ and see if that resolves the issue.

If not, you can contact Sonos Support Staff via this LINK.

Thank you