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Amazon Music Issue - No music will play - "Requested operation failed. Please try again."

  • 25 November 2020
  • 4 replies
  • 514 views

I tried opening up Sonos to play music from my Amazon Music Unlimited account today, but nothing will play.  I can see most of the music, including Amazon playlists, my artists, etc, but it won’t show my playlists or play any music, giving the “Requested operation failed.  Please try again.”  The music is playing on my phone through the Amazon Music app and I can play music via other sources, such as Pandora, through the Sonos app with no issues.  

I have submitted a diagnostic report - 2135087960

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Best answer by nik9669a 25 November 2020, 19:36

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4 replies

same thing happening here

Userlevel 7
Badge +18


https://status.sonos.com/ There is a service problem. 

Thank you, @nik9669a 

same thing happening to me!