After working fine for a couple of months, my sub stopped working.  I have reconfigured it to the router and the white light is on showing that it is connected to my Beam.  Not sure what to do here, it is not a signal strength issue.  Ran diagnostics and sent in #2018153387.  Thanks in advance for the help....
        
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            Have you power cycled it?
I had an issue recently where my SUB stopped working, despite having an assigned IP address in my router’s DHCP table. It just showed up as a ? In the room description for the PLAYBAR. I unplugged it for 2 minutes, then plugged it back in, forcing it to reboot all internal systems, and it connected back up without issue.
    
                            I had an issue recently where my SUB stopped working, despite having an assigned IP address in my router’s DHCP table. It just showed up as a ? In the room description for the PLAYBAR. I unplugged it for 2 minutes, then plugged it back in, forcing it to reboot all internal systems, and it connected back up without issue.
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