I have an older Sonos system- bridge connected to my router, ZP 90 connected to denon receiver & a ZP120 (Connected by RCA) to cable box. The ZP120 was added so that I can listen to the (inside) TV in my outside (patio) speakers (hardwired). I’ve recently bought a Samsung TV (no RCA), ended up changing my cable box (spectrum d/t issues). I’ve had to factory reset my receiver & Sonos system d/t some connectivity issue (dropping audio).
All of this issues have resolved except for one. I cannot get audio from my TV audio to play via ZP120. I can use all other apps like pandora, spotify, etc (audio works fine) except for “line in” audio even though it looks like it is working. I had a local Sonos dealer tech check and the only thing that he came up with was that it may be the cable box (not converting digital/analog signal)- recommended that I try HDMI audio extractor or Digital to analog converter. I spoke with Sonos help and they saw that it looked like it was working but still no audio. They recommended “connected from cable box>>HDMI to TV>>from TV» Audio Out from TV to sonos device line in port” - we lost connection before it was resolved. Since I don’t have RCA on the TV, this is not possible. The ZP120 doesn’t have other options.
Does anyone have any recommendations or have you tried something that worked in a similar situation? Greatly appreciate any help.