Skip to main content

I was trying to add a Sonos Boost which had become disconnected from my system.  I reset the boost numerous times following the proper procedures.  Searching on the web, I found several references to simply “Add a Boost.”  But what no one clarified is that this option doesn’t automatically appear.   The Sonos Boost must first be correctly connected to the router, in my case a router extender, Orbi.

The Sonos app on my iPhone only displayed the “Add a Boost” box option from Settings...System… “once” I connected the Sonos Boost directly to the router extender hardware that provides a WiFi mesh.  Connecting the Sonos Boost directly to the main router apparently was an incorrect configuration.  

If you’re not seeing the option, try checking your connection to the router.

See https://www.sonos.com/en-us/guides/boost: “Use an Ethernet cable to connect to a router”.