* Turntable (Orbit turntable) is connected to Sonos Connect via the IN ports.
* Playbar connected to TV via optical cable. Note: Playbar works fine with TV and other audio stream services via Sonos app.
* Play:1. Works fine with TV and other audio services
I've double checked the preamp on my turntable is ON. The RCA cable is connected correctly (red to red and white to white) and connected to the IN ports on the connect. And the Line-In Source Level is set to 10. However, when I drop the needle, I don't hear any sound coming from the Playbar or Play:1. If I max out the volume on the Sonos app, I can hear sound coming from the speakers; probably 10% volume.
Backstory: Rewind a few months, everything worked fine. Fast-forward, I have new apartment, new router, and no sound from turntable.
Could the Connect or preamp have broken during the move? Is there something else I could have missed in my setup?
Best answer by SloopJonB
Thanks everyone for your comments and help. After contacting UTurn, it turned out to be a simple connection issue with the Connect. Mainly, I didn't have the RCA cables firmly connected to the Connect... I'm such a noob, but learned a lot!View original