On my new Huawei G8 phone, I can't control my Sonos on the lock screen. With my former smartphone (LG), that wasn't a problem.
I believe all my settings are correct.
- I installed the Sonos app on my device (duh!) and gave the app the permission to access my storage and my location.
- I enabled 'show notifications' and 'show lock screen controls'.
- In my phone settings, I allowed the Sonos app to write system settings and to ignore battery optimalisation
- In the Android notifications center, I allowed the Sonos app to be shown on the lock screen.
[I hope I translated the options correct - my Android is in Dutch)
But still, I don't get to see the controls on my lock screen as I was used to with my LG-phone. Although, when I'm using the standard Huawei music player, I do get controls on my lock screen.
Does anybody know, what to do? Except for buying another phone?