We got a new router today and the name of the wifi network changed. I tried to update my Sonos Amp with the new name but it couldn’t seem to find it. I saw that you needed to update the app to the latest version but couldn’t see that the app needed an update. So I deleted it and re-downloaded it from the cloud.
I launched the app and have two choices: set up a new Sonos system or Connect to an existing system. I hav tried both and neither work.
I think I can’t connect to the exisiting because it is on a different network (the old name)
When I try to set it up as new, I can’t get pass the button press. It finds the Amp but the next screen says to press the button on the bakc. I have done this multiple times and get a screen after about 45 seconds that says “Button press not detected.”
What should I do? Should I do a factory reset? How do I do that?
Thsi was so easy to set up initially. Can’t understand why this is so screwed up. Should be easier than this.