Question

How to return speakers?

  • 6 November 2016
  • 3 replies
  • 6219 views

Hi Sonos,

I got the Play 5s from you guys last week. Love the speakers but due to some unforeseen expenses, I can't really afford the speakers right now.
How would I go about availing your return policy?

Cheers!

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

3 replies

Userlevel 7
Badge +21
Give Sonos a dog.
Give Sonos a dog.

Lawks, is that you Bert?
Userlevel 6
Badge +3
Hi Sonos,

I got the Play 5s from you guys last week. Love the speakers but due to some unforeseen expenses, I can't really afford the speakers right now.
How would I go about availing your return policy?

Cheers!


Hi xyth, welcome to the community.

Sonos players can be returned at their location of purchase or if purchased through us, you can return them through our website. The easiest way is to give us a call. A Sonos agent will be able to check the return policy where you're located and assist with a return if available.

You can find details on our return policies here.