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Introducing Sonos Sub Gen 3, brilliant sound you can feel

Introducing Sonos Sub Gen 3, brilliant sound you can feel

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Hoping someone can help. I had a gen3 sub delivered last week - new, ordered direct from Sonos. Very pleased with the sound etc. But I’m concerned about the spec. The website advertises that the gen3 has 256MB RAM and flash, but this one has 128/128. 
 

I also noticed that it seemed to have an existing room name or something in it when I set it up. 
 

Have I been sent an older spec refurb? In the “my account” section on the website it reports as a gen3. Obviously I’m concerned about future proofing but I also don’t want to have paid full price for a refurb. Not happy that I have not been sent the spec advertised on the Sonos U.K. website  

I’ve queried this directly with Europe customer services but their response time is usually greater than a week! 

Is there anyone please that could comment on whether this spec is current for gen3? 
 

Thanks for any ideas 

 

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Im confused, the specs for ram and hardrive is what ? 
 

https://web.archive.org/web/20200507004920/https://www.sonos.com/en-us/shop/sub.html
says 2gb here

Userlevel 7
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Simple setup?…. Except the supplied mains lead will not fit correctly into the sub without forcing it! Had to use a lead of my own to avoid damaging the sub frame or supplied mains lead.

Hi @Lawsonandrew, sounds like your Sub shipped with the wrong power cord. Sorry to hear about that. If you need a new power cord shipped out, the support team can help get you the right one. 

Available on June 10th, Sonos Sub is being masterfully engineered with its third generation. We’re enhancing the same iconic design and bold bass with updated internals including increased memory, processing power, and a new wireless radio.

 

Hear and feel the difference with Sub, the wireless subwoofer for deep bass. Experience lower lows and higher highs when you connect Sub to your Sonos system over WiFi. Place the award-winning design upright or lay it on its side and enjoy pure bass with no vibration or rattle. 

FH0ON1xXXxr-UuTB_uuuIY-2ZSzQKbELjNrVyqtMtZ_Ci486oRw4MUO7E2ncMuUfJjfhVDZrliE4HjM2iDunvk-4bMFziTwFlpo4HX3Jg1BF_u4NlgtWgMgaWPzj_KpgGMDGY3Cq

No buzz, just bass

Sonos Sub features two force-canceling drivers at the center to eliminate vibration and rattle so you get powerful bass without any distortion. It brings the same great sound as the previous Sub, with updated internals including increased memory, processing power, and a new wireless radio. 

 

The custom-designed drivers take over the lowest frequencies for the Sonos speaker or home theater setup that Sub is bonded with, freeing up the speaker for higher highs, while the Sub handles all of the lowest lows. Connect Sub to Arc or Beam, and enjoy TV, movies, and video games like never before. Add a pair of One SL surrounds for an even more immersive home theater experience. 

 

Some more details on Sonos Sub gen 3:

  • Simple to set-up. Plug Sub into power and bring your phone up to Sub to automatically pair and securely transfer WiFi credentials using near-field communication (NFC).

  • Flexible Orientation. Sub’s enduring design continues to fit perfectly into any space. Stand Sub upright, lay it on its side, or tuck it under the couch without any loss in sound performance. 

  • Bold Bass. Frequency response plays as low as 25 Hz.

  • Tune with Trueplay. Trueplay puts the speaker-tuning capability of the pros in the palm of your hands, adapting and optimizing the sound of the speaker to the unique acoustics of the room. iOS device required. 

  • Dimensions. The dimensions are (H x W x D)15.3 x 6.2 x 15.8 inches (389 x 158 x 402 mm) and Sub weighs 36.3 lb (16 kg).

Pre-order today on Sonos.com in glossy black or white for $699 US (€799 EUR).

We’ve announced details for the Sonos Arc and Sonos Five. You can also check out our blog for some great stories. 

 

Simple setup?…. Except the supplied mains lead will not fit correctly into the sub without forcing it! Had to use a lead of my own to avoid damaging the sub frame or supplied mains lead.

yes

Will my older Sub (Series A100; Hardware Version 1.8.2.5-1) work with the new Arc and S2?

Hi,

I am also wondering why gen3 is having 2gb of RAM compared to the very low RAM of the gen2. 
it is even double the RAM Arc is having…

for a so called slave device it is weird…

i really think I will return my brand new gen2 to get the gen3 and more future proof... 

 

Where are you seeing information on the RAM of the gen 3 Sub and Arc?

It's in Features and Specs in the new product pages. I want to chalk it up to a typo but I can't imagine that it would go unnoticed by Sonos employees.

Gen3 has 256Mbs Ram. Double Gen2

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Height 19.9 new,  Old was 15.3

Width  18.9 New, Old was 15.8

Depth  8.85 New, Old was 6.2

 

according to Best Buy’s comparison is what I see.

This is the second time I have seen this information wrongly registered with potential buyers. I read on a youtube comments section of a Sub Gen 2 review tat he also thought the Gen 3 is 20 inches x 19 inchese! 

 

Bestbuy, come on, you can do better. 

Userlevel 7
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Looks like Best Buy accidentally put out the box dimensions rather than product dimensions?

That’s possible, the dimensions of the Sub haven’t changed from Gen 2 to Gen 3.

Looks like Best Buy accidentally put out the box dimensions rather than product dimensions?

according to Best Buy’s comparison is what I see.

Why don’t you rely on Sonos’ own site instead of some inaccurate third party.

https://www.sonos.com/shop/sub.html

Dimensions - H x W x D
15.3 x 15.8 x 6.2 in. (389 x 402 x 158 mm).

 

Height 19.9 new,  Old was 15.3

Width  18.9 New, Old was 15.8

Depth  8.85 New, Old was 6.2

 

according to Best Buy’s comparison is what I see.

Userlevel 3
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Similarly, I bought the Gen 2 only last week and was unsure whether I should exchange with the Gen3 for an additional £130. Spoke to a Sonos rep today and he advised I should stick with the  gen2 at the cheaper price as the only advantage of the gen 3 is future proofing. Food for thought. 

I too just purchased the Sonos Gen 2 Subwoofer a couple of month ago, and I’m not about to purchase the latest one, because it was so expensive. I just pre-ordered the Sonos Arc, hopefully I’ll get mine sooner than everybody else. 🙂

Why doesn’t the new sub work with S1, but the older subs work with both s1 and s2? I’m not ready to switch to S2 because I have older speakers in parts of my house too.  Can’t this Sub be made to work on S1 and just let me switch when I’m ready?

 

The new Sub will ship with S2 software, so it was solely designed and tested with S2 software.  This means there was no version of S1 software produced for this new Sub.  

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Why doesn’t the new sub work with S1, but the older subs work with both s1 and s2? I’m not ready to switch to S2 because I have older speakers in parts of my house too.  Can’t this Sub be made to work on S1 and just let me switch when I’m ready?

Sadly just bought gen2 before seeing this post

Are you living somewhere that you can’t return it or have you passed the return date?

For those owning a gen2...In any event the gen2 sub will work on S2, is supported for at least 5 years and technical support beyond that. 

I saw no announcement where the frequency response of the gen3 has improved over the gen2.

The most notable improvements appear to be response time due to a more powerful CPU (which is difficult to measure), ease of setup, rubber feet and a redesigned power cord. Increased memory is all about future updates and may take years before the gen2 capacity is inadequate.


 

 

I unable to return my sub due to their policy only allow product fault. Hope the sound quality of gen2 and gen3 are equivalent 

From those who have, no. 

However, $1.29 at the local home depot took care of that. And the one under the bed is on carpet. 

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Hi,

For those who want do place the sub under a couch, the back will have rubber feet?

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Hi Ryan

Just trying to get some clarification on the available Finishes for the Sub (gen3). 

Hey AjTrek1, I checked in with the team to make sure. The finishing changes are some smaller changes to the Sonos text on the product and the coloring on the inner ring. The grander finish hasn’t changed from the Sub Gen 2’s glossy finish.

 

 

@Ryan S 

Thanks for the clarification. Might I suggest less confusing language in the FAQ of…

”...powerful CPU and cosmetic branding updates...”

Cheers!

Userlevel 7
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Hi Ryan

Just trying to get some clarification on the available Finishes for the Sub (gen3). 

Hey AjTrek1, I checked in with the team to make sure. The finishing changes are some smaller changes to the Sonos text on the product and the coloring on the inner ring. The grander finish hasn’t changed from the Sub Gen 2’s glossy finish.

 

 

Userlevel 7

Sadly just bought gen2 before seeing this post

Are you living somewhere that you can’t return it or have you passed the return date?

For those owning a gen2...In any event the gen2 sub will work on S2, is supported for at least 5 years and technical support beyond that. 

I saw no announcement where the frequency response of the gen3 has improved over the gen2.

The most notable improvements appear to be response time due to a more powerful CPU (which is difficult to measure), ease of setup, rubber feet and a redesigned power cord. Increased memory is all about future updates and may take years before the gen2 capacity is inadequate.


 

 

Sadly just bought gen2 before seeing this post

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@brbray and others of the same mindset...

Please answer one question regarding using the sub between different sets of speakers...

”why should a Sonos sub do more than a conventional sub?”

Couldn’t you do it with a conventional sub; just might take a switch to keep the inputs separate if the sub doesn’t support it directly. Some (high end?) appear to support it directly: https://jlaudio.zendesk.com/hc/en-us/articles/115010644787-Connecting-Two-Separate-Audio-Systems-to-a-Single-Subwoofer.

Probably not a common request; but doesn’t seem like an unreasonable ask for Sonos to provide on-demand input switch functionality - especially considering that they special in multi-room audio that allows dynamically grouping speakers on-the-fly. It does seem unfortunate that the Sub can’t be grouped dynamically as well (not that I have a setup where it matters).

Userlevel 7

As far as the Sonos sub being moved between two rooms or shared between two sets of speakers in the same room...that’s not beyond the realm of possibilities as long as you’re willing to pay an extra $200 bucks or more  (I’d imagine). Sonos Sub tech ain’t cheap at $700 and you want to add more to the cost. :cold_sweat: However, as I said no conventional sub does what is being asked. My God man...the Sonos sub not only sounds great...IT’S WIRELESS. 

To gloss vs matte. OK...a matte finish would be a nice option. However, for my taste the matte sub when it existed was IMO not attractive. JMHO. I have gloss subs and they don’t scratch by looking at them. :nerd:Try my care/ cleaning tips:

Keep any sub out of a traffic way. Applying pressure when dusting will actually push dust particles into the surface of the sub (white or black) causing fine scratches. Those scratches may only be visible under certain lighting or at various angles. On a black sub the scratches overtime can become so many that the sub appears dull and gray rather than black. On a white sub the finish loses its gloss.

Deep scratches appear plainly visible regardless of color.

I generally use a swiffer on my subs for lite dusting. Air freshener may leave a fine mist on the sub that dries as a haze. If that happens I use a very damp cloth to moisten the surface and gently wipe dry with a cotton cloth going in one direction. Never clean or wipe in a circular pattern. No polishing compounds...ever.

I have a sub that is behind an entertainment center so it’s not easy to dust. I purchased a cloth and placed over it to keep dust off and out of it. It can’t be seen so who cares about cloth. There are some who might invest in a cover similiar to that shown in the link:

https://www.coloryoursound.com/speakers/sub-speakers.html

Bottom-line

  1. Position the sub out of traffic areas
  2. Follow my cleaning suggestions
  3. Get rid of cats that like to lay on top of things :relaxed:

It’s still in GLOSS?

No matte Black to match the rest of the products?

I also am annoyed by this. Gloss scratches if you look at it and feels so dated to me. (Also still appalled that I can’t pair the Sub to two groups (TV and a pair of 5s sitting on the same credenza))

 

Appalled?    Seems a bit strong.  I get why you want it for your scenario, but that’s not typical.  As already pointed out, no other sub does this, so it’s hard to consider it a deficiency.