It seems the volume of the Alexa voice is linked directly to the volume of the Sonos One unit. That means if I'm playing quiet music in the background, and I activate Alexa, I can't really hear her voice at all.
That also means if I am playing loud music, after the "ducking" to mute the music the voice is really loud.
The volume should be independent or perhaps some proportional volume of the music.
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Thanks for the suggestion! I'll pass it up to the team for you.
Yes, please allow voice volume settings separate from music volume settings!
I vote for this feature as well. It would be very nice to have the Alexa volume set separately so it is always the same volume no matter how loud or quiet my music is.
This is a very important feature. I have a couple Sonos Ones paired with my Playbar. For whatever reason, the volume they are set at so the TV is loud enough makes Alexa REALLY loud. Not ideal.
As a new One owner, I came here looking for the answer to this myself. Absolutely agree with the many other requests: an independent Alexa volume control is needed.
Specifically for myself, a nighttime mode of some kind would be especially helpful (and was also previously requested in this thread).
Any expectation or ETA on this update actually happening?
Specifically for myself, a nighttime mode of some kind would be especially helpful (and was also previously requested in this thread).
Any expectation or ETA on this update actually happening?
I'm jumping on this band wagon!
Sonos developers, please make the Voice Assistant volume independent from the Music volume.
Owner of three Play:1, three Play:3, one PLAYBAR, one SUB, a ONE.
Sonos developers, please make the Voice Assistant volume independent from the Music volume.
Owner of three Play:1, three Play:3, one PLAYBAR, one SUB, a ONE.
Yes, please update to allow independent Alexa and sonos volumes!
That is correct, but when the ones are added as surrounds the volume is disproportionately louder, than the main volume from the front playbar and Alexa voice responses are ridiculously loud (even worse, it lowers the volume on all the other speakers in the theatre group). It is necessary to have the ability to lower the volume of Alexa independently so she does not blow you ear drums when she activates/responds.
The echo does not have this feature, but it is no where near as bad (and in my opinion not necessary for the echo) as what happens with the Sonos Ones when in a home theatre setup.
The echo does not have this feature, but it is no where near as bad (and in my opinion not necessary for the echo) as what happens with the Sonos Ones when in a home theatre setup.
Just to add my 2 cents worth... Alexa is way too loud in my Play one for me... Its embarassing: my neighbours can hear Alexa but not the music I’m playing. Don’t have this problem in an echo dot hooked up to a Bluetooth speaker. I appreciate it’s not a simple fix though... other people have said it’s too quiet. I DON’T think a totally independent voice volume will provide the best user experience...better to be able to adjust proportional volume.. ie still have voice adjust with master volume but provide a device setting (or account setting... not sure) that allows you to adjust voice volume as a proportion of master. It should be possible to make this simple to operate (eg Make voice louder/quieter) but in the background it would be adjusting the voice vs
Master proportional volume.
Master proportional volume.
Hi there. First time posting to Sonos Community. Haven't ever had a technical problem with Sonos. We have this differential volume problem too. Using Echo Dot with line-in to Play:5 and Connect:Amp. Autoplay volume works fine for any streaming content, but Alexa's voice is always about 10% of that volume, so we can't hear her at all. If we turn the volume up to be able to hear her, then then the volume of streaming audio is so loud it's potentially lethal!
Any suggestions greatly appreciated. A separate volume setting for Alexa voice would work, as would a proportional volume setting.
Any suggestions greatly appreciated. A separate volume setting for Alexa voice would work, as would a proportional volume setting.
Glad to find that this bugs other users, I'm surprised separate voice (and annoying bong) volume control wasn't part of the original setup. The last thing you want is a shouty Alexa...
This is one of my 2 annoyances with the Sonos One right now. Hopefully it will get fixed quickly. I guess this is what I get for being an early adopter.
The Alexa voice being way too loud is the worst thing about the One, and perhaps the only area in which it is significantly worse than an Echo. I will return mine if this is not fixed.:@
Wife said to me last night is there a way to turn Alexa volume down, music was playing at the time she asked Alexa to turn off the hall lights Alexa replies OK which was way to loud. Its hard enough to get my wife to use this tech little things like this will put her off forever. I hope this is able to be fixed.
I've just invested in two Sonos Ones. I am happy with my purchase overall.
However, when enjoying some quiet music last night, I asked Alexa something and was shocked at the sheer loud volume of her voice!!! I have a 1 year old asleep in the next room, and I don't want to risk waking him with Alexa's bellowing volume. I googled how to turn her voice down, (assuming that this possibility was a given) - independently from the music - and was utterly astonished that this is NOT possible!!
My partner has now asked that I don't use Alexa once the baby is in bed, rendering her a pointless purchase once the baby is asleep.
As I understand it, all marketing today is lifestyle driven, and Sonos One's lack of functionality is affecting my being able to use it to full capacity. Sonos, please, please sort this out, and make a satisfied user, much much happier.
However, when enjoying some quiet music last night, I asked Alexa something and was shocked at the sheer loud volume of her voice!!! I have a 1 year old asleep in the next room, and I don't want to risk waking him with Alexa's bellowing volume. I googled how to turn her voice down, (assuming that this possibility was a given) - independently from the music - and was utterly astonished that this is NOT possible!!
My partner has now asked that I don't use Alexa once the baby is in bed, rendering her a pointless purchase once the baby is asleep.
As I understand it, all marketing today is lifestyle driven, and Sonos One's lack of functionality is affecting my being able to use it to full capacity. Sonos, please, please sort this out, and make a satisfied user, much much happier.
Another plus one for this feature, it’s gteat that the volume dips to give a command, but the bong and responses can be deafening. By muting what is playing when the Alexa command is given, there really is no reason for it to be so loud. It can be done with sat nav instructions through car stereo, so I’m sue it’s something Sonos could implement easily enough.
Yeah, I don’t know if this is a sonos or Alexa issue but a separate volume slider or Alexa is a set percentage of the regular volume, like 70% or whatever, would be ideal.
Independent Alexa and music volume a must. I find Alexa very loud. I want my music loud and Alexa low / medium. Please sort this, Sonos.
It would be great to hear that they are working on this. Alexa’s voice volume is brutally loud, especially when turning off lights or something with her at the end of the night.
Funny, people seem to found Alexa too loud when in fact I found it too low. ?
But overall we are all requesting the same thing, an independent volume like on Google Mini.
But overall we are all requesting the same thing, an independent volume like on Google Mini.
Agreed; Alexa is absurdly loud and we wind up just keeping the mic muted so she won't randomly come on and yell about things.
Agreed. Way too loud. Startles the kids. Nothing like turning the lights on and off and having Alexa scream, “OK!”
I’m having the same problem. I’ve ended up turning off Alexa on the Sonos One and may go back to using an evho dot until Sonos fix the issue
But you can adjust the volume down on an echo, not so with surround sonos one speakers without it affecting the primary sound playing through the Playbar.
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