• 16 November 2023
  • 1 reply

Alexa does not appear to be working through my system. (Beam). How to reset?


Best answer by Corry P 17 November 2023, 10:59

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Userlevel 7
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Hi @haumanos 

Welcome to the Sonos Community!

In what way does Alexa not work on your Beam? Please elaborate - does Alexa respond correctly, but fail to do what you asked, or does she not even do that much?

Something easy to try is to disable and re-enable the Sonos skill in your Alexa app - it can often fix issues.

Please also make sure that the microphone light is on.

I hope this helps.