Sonos Port Set up Fail

  • 8 July 2023
  • 3 replies

Waiting on a response from Level II support.


I am trying to setup my Sonos Port, and it fails when asking to press the pairing button.


I have tried:

Wi-Fi and Ethernet.

Multiple Setup devices.

Disabling 5ghz

Enabling DHCP snooping

Enabling IGMP snooping

Enabling Multicast

Enabling STP

Setting DNS server to default

WPS2 and WPS2/3


I can see the device is connected with a valid IP and access the web portal.


What am I missing?


Best answer by GuitarSuperstar 8 July 2023, 06:14

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3 replies

Userlevel 7

What model router do you have? Did you purchase the Port brand new?

I am running Unifi.


I purchased the port second hand, but started the process with a factory reset.

Userlevel 7

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