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Answered

mesh problems

  • November 26, 2022
  • 1 reply
  • 157 views

I recently connected my att finer optic wifi to an eero pro 6 mesh network. I've turned off the wifi from the att router and connected my boost directly to the eero. When I open the sonos app, it no longer shows any of my system. All I see is the boost, a single five, and a single one. I'm missing my beam, arc, two subs, two on sl's, and another five. I've rebooted the router, tried unplugging amd restarting the speakers and I still get nothing. Is there any way to fix this or do I need to get rid of the mesh network? I worked beautifully prior to this. 

Best answer by jgatie

Make sure the Boost is connected to the main hub of the Eero.  Then reboot the Eero, then the Boost, then the Sonos devices, in that order.  

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1 reply

jgatie
  • Answer
  • November 26, 2022

Make sure the Boost is connected to the main hub of the Eero.  Then reboot the Eero, then the Boost, then the Sonos devices, in that order.