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Question

Easier Factory Reset

  • April 13, 2026
  • 34 replies
  • 237 views

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34 replies

Mr. T
  • April 14, 2026

…but you can swap such a speakers network credentials too, if you can access it over a ‘wireless’ SonosNet connection.. so that’s using two non-BLE speakers, just as an example, and subsequently swapping the wired device to achieve the switchover on both.

 

Yes, I was/am aware of the changes and have spoken about them here in the community on several occasions in the past since the new App was introduced - my post here was to just mention that there are ways to achieve a network switchover on such products without a factory reset - if that’s what the OP here might find helpful.

 

What you have stated is also contrary to the steps listed on a 3rd support page.

https://support.sonos.com/en-gb/article/switch-sonos-between-a-wireless-and-wired-setup

For these products, you are able to add them to a wireless network by following these steps:

  1. Temporarily wire one Sonos product via ethernet.
  2. Disable WiFi on the wired product.
  3. Factory reset a different (non-wired) product in the household.
  4. Re-add the factory reset product.
  5. Enable WiFi on the wired product
  6. Reboot any missing Sonos products.
  7. Remove ethernet cable from the product connected in Step 1.

Ken_Griffiths

…but you can swap such a speakers network credentials too, if you can access it over a ‘wireless’ SonosNet connection.. so that’s using two non-BLE speakers, just as an example, and subsequently swapping the wired device to achieve the switchover on both.

 

Yes, I was/am aware of the changes and have spoken about them here in the community on several occasions in the past since the new App was introduced - my post here was to just mention that there are ways to achieve a network switchover on such products without a factory reset - if that’s what the OP here might find helpful.

 

What you have stated is also contrary to the steps listed on a 3rd support page.

https://support.sonos.com/en-gb/article/switch-sonos-between-a-wireless-and-wired-setup

For these products, you are able to add them to a wireless network by following these steps:

  1. Temporarily wire one Sonos product via ethernet.
  2. Disable WiFi on the wired product.
  3. Factory reset a different (non-wired) product in the household.
  4. Re-add the factory reset product.
  5. Enable WiFi on the wired product
  6. Reboot any missing Sonos products.
  7. Remove ethernet cable from the product connected in Step 1.

I’m not looking to switch between a wireless and wired setup (or vice versa) in my example… wiring the one device is just a means of gaining access to changing the network settings on the (second) non-wired device. After that, the user can switch/exchange them and do the same WiFi network switchover with the (now) ‘other’ non-BLE device, whilst it’s uncabled. Hope that makes sense, without causing too much confusion here.


Mr. T
  • April 14, 2026

I’m not looking to switch between a wireless and wired setup (or vice versa) in my example… wiring the one device is just a means of gaining access to changing the network settings on the (second) non-wired device. After that, the user can switch/exchange them and do the same WiFi network switchover with the (now) ‘other’ non-BLE device, whilst it’s uncabled. Hope that makes sense, without causing too much confusion here.

Just the one flaw in your example, the app doesn’t allow it.


Ken_Griffiths

I’m not looking to switch between a wireless and wired setup (or vice versa) in my example… wiring the one device is just a means of gaining access to changing the network settings on the (second) non-wired device. After that, the user can switch/exchange them and do the same WiFi network switchover with the (now) ‘other’ non-BLE device, whilst it’s uncabled. Hope that makes sense, without causing too much confusion here.

Just the one flaw in your example, the app doesn’t allow it.

I appreciate that things can and sometimes do change around here, without notice, but have you tested that it doesn’t work then? What is the App saying when you try this now then?


Mr. T
  • April 14, 2026

I’m not looking to switch between a wireless and wired setup (or vice versa) in my example… wiring the one device is just a means of gaining access to changing the network settings on the (second) non-wired device. After that, the user can switch/exchange them and do the same WiFi network switchover with the (now) ‘other’ non-BLE device, whilst it’s uncabled. Hope that makes sense, without causing too much confusion here.

Just the one flaw in your example, the app doesn’t allow it.

I appreciate that things can and sometimes do change around here, without notice, but have you tested that it doesn’t work then? What is the App saying when you try this now then?

I am basing my comments on the support articles linked, previous Sonos comments on this community as well as user threads who are unable to update the WiFi network on older devices, even when wired using the Sonos app.

If you or others are saying the support pages are incorrect, then you should be calling that out.


Ken_Griffiths

I’m not looking to switch between a wireless and wired setup (or vice versa) in my example… wiring the one device is just a means of gaining access to changing the network settings on the (second) non-wired device. After that, the user can switch/exchange them and do the same WiFi network switchover with the (now) ‘other’ non-BLE device, whilst it’s uncabled. Hope that makes sense, without causing too much confusion here.

Just the one flaw in your example, the app doesn’t allow it.

I appreciate that things can and sometimes do change around here, without notice, but have you tested that it doesn’t work then? What is the App saying when you try this now then?

I am basing my comments on the support articles linked, previous Sonos comments on this community as well as user threads who are unable to update the WiFi network on older devices, even when wired using the Sonos app.

If you or others are saying the support pages are incorrect, then you should be calling that out.

I’ve not seen any page where things are not correct @Mr.T, that’s personally speaking, my post above is an extension of things and simply ways to achieve the same outcome of switching the network credentials, such as the method involving a WiFi hotspot mimicking the previous routers WiFi credentials (or the user can use SonosNet with a ‘second’ wired product) to switchover the non-BLE device to the new routers WiFi network - these things are not contradictory, they are just additional methods that can be used.

Of course, not everyone has a second (SonosNet capable) product to cable to their router …and Mobile WiFi hotspots, as the other example, are not officially supported by Sonos, so that’s perhaps why you might not find these things in any official Sonos documentation, but the methods I have outlined do work, or at least they did work for me the last time I tested this, which has been several times since the switchover to the latest Sonos App.


jgatie
  • April 14, 2026

So once again, a seemingly obsessed poster has turned another thread away from what the OP was requesting and into a pi**ing match over silly minutia.  I suggest we ignore those types, and instead of engaging we lobby Gainsight for a proper ignore feature (along with all the other basic forum features they are missing in their pathetic software).

To the OP, yes on the very oft chance that you own a non-BLE capable Sonos unit and there are no other BLE-capable units on your system, a factory reset can be used to reset your WiFi credentials.  Which is something you were not requesting, haven’t presented the scenario for, and haven’t even listed a product that fits the criteria (never mind you own an Arc, which is BLE capable and makes the entire point moot). 

But there you go! 


Smilja
  • April 14, 2026

@Mr. T, Connecting a SonosNet-capable product directly to the router and waiting for all Sonos units to appear in the Sonos app can sometimes save the trouble of factory resetting non-BLE speakers.


Mr. T
  • April 14, 2026

@Mr. T, Connecting a SonosNet-capable product directly to the router and waiting for all Sonos units to appear in the Sonos app can sometimes save the trouble of factory resetting non-BLE speakers.

So you disagree with the following statement when Sonos confirmed that would not work and the information on the support pages?

”Wiring the system to Ethernet permanently will negate the need to do this as SonosNet will be up, and wiring to Ethernet temporarily will help with BTLE products that support SonosNet, but will not help with getting non-BTLE products to connect to WiFi.”