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Easier Factory Reset

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Factory reset instructions say to unplug the power cord and hold a certain button down while plugging it back in.

Can we not just turn the speaker or whatever off at the wall socket and turn it back on while holding the button instead of actually unplugging the power cord. Wouldn't that do the exact same thing and be so much easier i mean if we can then why dont Sonos just say to turn the speaker off at the wall then turn it back on while holding the button down? seems extremely overkill to me to tell us to pull the power cable out. Some peoples cables are hard to get to.

Out of curiosity i did actually test it and it seemed to work fine but i dunno just seems like they really overcomplicated the reset procedure and I cant think of a reason why they would do that. Which leads me to think unplugging the cable is actually important and my reset may not of actually wiped everything

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Mr. TAnswer

Yes, you can just turn the power off on the socket and turn back on.

Some sockets do not have a separate power switch, so makes sense to say to unplug the power cord in order to fully cut power to the speaker.

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MoPac

Headliner III

If it’s a reboot your shooting for Sonos should provide a way to do that in the app. Factory Reset is a different story, but would be a rare occurrence.

Stanley_4

Grand Maestro

Most people do not plug their Sonos into a switched wall outlet. For most folks doing that would be a bad idea.

But yes, anything you do do that removes power and then supplies it again will do for the factory reset.

Related, the Factory Reset should only be done in specific, documented situations or when advised to by Sonos support.

I have a couple that are hard to unplug, added a remote power switch for them, very rarely needed.

Can you explain why would it would be a bad idea for some people, its just in my bedroom I have an arc ultra wired to a double socket (switched), 2 ceiling speakers wired to an amp which is plugged into the other socket the arcs plugged into. And I also have a sub mini which is plugged into a single socket (switched) all switches are easy to get to but pulling the cable is not so easy

Too rapid power-cycling is a great way to blow up a capacitor or diode in a power supply. A switch that can easily and accidentally be flipped off and back on, maybe a couple times is begging for trouble. Personally I don't even trust wall power, without the switching issue, to directly power my Sonos, I use a high quality surge-suppressor on every one. Might be wasted effort but I have never lost a Sonos to power issues in 20 years.

As to smart switches, not something I trust, I want simple and reliable. Decent cost is lower on the list. Amazon and others sell a variety of switched outlets, very basic to nice enough the spouse likes their looks.

Nice where they can be seen: (I have a bunch of this one)

https://www.amazon.com/dp/B0845PYFPK?ref_=ppx_hzsearch_conn_dt_b_fed_asin_title_1

Cheap for out of sight: (example, not recommendation)

https://www.amazon.com/STANLEY-31324-Polarized-Extension-Receptacles/dp/B07M9JGD9Z/ref=sr_1_10

jgatie

I know a reset isn't advised but sometimes its needed, my old arc is being put into a media wall this weekend and its going to be hard to unplug the cable if it ever needs a reset, So we were thinking of just using a smart plug and plugging the Sonos into that, i'm assuming that's what Stanley means by remote power switch. But the way Sonos words them reset instructions has us thinking unplugging maybe an important step. Like I said I did test just turning it off at the wall and it appears to have reset but if it really is that simple why do Sonos tell us to unplug the cable are they trying to piss people off with hard to get to cables :/

Pulling the plug is synonymous with cutting the power from the outlet. There is nothing about actually pulling the plug that is different from removing power from the unit in any other way.

As to the bolded - No, it is not. There is only one legitimate reason for a user to do a factory reset without Sonos support advising it, and that is when it is switching between owners via sale, gifting, etc. Other than that, a reboot does everything a reset does, except it doesn’t erase diagnostic information that may be helpful to Sonos if the device is actually defective.

Mr. T

As to the bolded - No, it is not. There is only one legitimate reason for a user to do a factory reset, and that is when you are selling the unit. Other than that, a reboot does everything a reset does, except it doesn’t erase diagnostic information that may be helpful to Sonos if the device is actually defective.

Changing the WiFi network on a non-BLE speaker is also a legitimate reason for a factory reset.

jgatie

Changing the WiFi network on a non-BLE speaker is also a legitimate reason for a factory reset.

No, it isn’t. The proper way to change the WiFi credentials for non-BLE equipped speakers is to connect via Ethernet.

Mr. T

Changing the WiFi network on a non-BLE speaker is also a legitimate reason for a factory reset.

No, it isn’t. The proper way to change the WiFi credentials for non-BLE equipped speakers is to connect via Ethernet.

Wrong.

https://support.sonos.com/en-gb/article/connect-sonos-to-a-new-router-or-wi-fi-network

melvimbe

Most people do not plug their Sonos into a switched wall outlet. For most folks doing that would be a bad idea.

But yes, anything you do do that removes power and then supplies it again will do for the factory reset.

Related, the Factory Reset should only be done in specific, documented situations or when advised to by Sonos support.

I have a couple that are hard to unplug, added a remote power switch for them, very rarely needed.

Can you explain why would it would be a bad idea for some people, its just in my bedroom I have an arc ultra wired to a double socket (switched), 2 ceiling speakers wired to an amp which is plugged into the other socket the arcs plugged into. And I also have a sub mini which is plugged into a single socket (switched) all switches are easy to get to but pulling the cable is not so easy

Too rapid power-cycling is a great way to blow up a capacitor or diode in a power supply. A switch that can easily and accidentally be flipped off and back on, maybe a couple times is begging for trouble. Personally I don't even trust wall power, without the switching issue, to directly power my Sonos, I use a high quality surge-suppressor on every one. Might be wasted effort but I have never lost a Sonos to power issues in 20 years.

As to smart switches, not something I trust, I want simple and reliable. Decent cost is lower on the list. Amazon and others sell a variety of switched outlets, very basic to nice enough the spouse likes their looks.

Nice where they can be seen: (I have a bunch of this one)

https://www.amazon.com/dp/B0845PYFPK?ref_=ppx_hzsearch_conn_dt_b_fed_asin_title_1

Cheap for out of sight: (example, not recommendation)

https://www.amazon.com/STANLEY-31324-Polarized-Extension-Receptacles/dp/B07M9JGD9Z/ref=sr_1_10

Is there a technical reason why you don’t trust smart switches? I generally use them for things that don’t have their own on/off switches and in which I usually want several things turned on/off at once...or scheduled. Say Christmas lights for example, it’s usually all coming on at night at the same time.

Danny

Stanley_4

Grand Maestro

Smart switches work sometimes. Dumb switches always work.

Plug a dumb one in and you are done, no updates, no power draw, no need for Wi-Fi or an Internet connection, no controller, no issues making sure equipment is powered down during a power outage and won't be connected before the grid stabilizes.

Smart switches do some neat stuff - if you need it.

I just need a simple way to remove power and in some situations make sure it stays off.

jgatie

Wrong.

https://support.sonos.com/en-gb/article/connect-sonos-to-a-new-router-or-wi-fi-network

And Sonos has stated this is bad info and should be changed. Sonos states right here when one should reset (and it says nothing about changing WiFi).

https://en.community.sonos.com/speakers-229128/factory-reset-what-you-need-to-know-6832540?tid=6832540&fid=229128

As an aside, did I do something to you I don't know of? I've noticed lately you take great delight in "correcting" me. Though I appreciate the puppy dog like attention, can we just agree to a mutual ignore? It's getting rather creepy.

Mr. T

Wrong.

https://support.sonos.com/en-gb/article/connect-sonos-to-a-new-router-or-wi-fi-network

And Sonos has stated this is bad info and should be changed. Sonos states right here when one should reset (and it says nothing about changing WiFi).

https://en.community.sonos.com/speakers-229128/factory-reset-what-you-need-to-know-6832540?tid=6832540&fid=229128

As an aside, did I do something to you I don't know of? I've noticed lately you take great delight in "correcting" me. Though I appreciate the puppy dog like attention, can we just agree to a mutual ignore? It's getting rather creepy.

There is no way to change the WiFi network on a non-BLE speaker without a factory reset, that has been confirmed by Sonos on multiple threads here since the release of the new Sonos app.

If you didn’t post factually inaccurate comments, I wouldn’t have to correct you.

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