sonos roam connected via bluetooth but not playing music - music still comes out of my phone/computer

  • 5 April 2022
  • 1 reply

just bought roam..i did the setup downloaded the app and connected to my phone via BT


however even though it shows connected on my phone (apple 12pro)  and PC (macbook air) I don’t hear the sound from the Sonos Roam but i hear it from the phone and the PC as if it were not connected..

Also I still don’t understand how wifi connectivity works if there is a tutorial i would appreciate it..


Best answer by Airgetlam 5 April 2022, 19:18

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1 reply

You need to shut down the Bluetooth connection from your phone in order for the Roam to see/connect to the PC. It can only handle one Bluetooth connection at a time.

I suspect there’s a stack/list of some number, and it likely takes the first signal it finds, and ignores the rest.