Skip to main content
Contributor I
Aug 19, 2017 8:08 AM UTC

Privacy statement concern

Am I the only one that finds the new privacy statement disturbing? I cannot recall ever being told when I bought my seven products over a period of time that Sonos had the right to threaten disabling my property if I didn't pass over personal information. Does anyone in the UK know if, by law, they can blackmail consumers in this way, post-purchase?
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    82 replies

    jimderyAuthor
    Contributor I
    Aug 21, 2017 11:41 AM UTC
    Thank you....
    Translate
    Airgetlam
    Aug 21, 2017 6:54 PM UTC
    Indeed, thank you Max, for your patience.
    Translate
    Bruce
    Paulw123
    Virtuoso
    Aug 22, 2017 10:14 AM UTC
    I thought people with Play5s would be more worried about sonos recording everything you say for 20 seconds whilst it waits for a "wake up" word, wonder if Mi5 has a special wake up word ;O))
    Translate
    World-Class Superstar
    Aug 22, 2017 1:10 PM UTC
    No, Sonos will not disable your products.
    http://www.zdnet.com/article/sonos-accept-new-privacy-policy-speakers-cease-to-function/
    Translate
    Insertusernamehere
    Aug 22, 2017 2:26 PM UTC
    No, Sonos will not disable your products.
    http://www.zdnet.com/article/sonos-accept-new-privacy-policy-speakers-cease-to-function/


    WTF Wow just wow. Will be watching this closely.

    The article seemingly contradicts the comments from sonos defenders and employees.

    No granular opt out options + no updates without accepting giving away our privacy to Sonos is insidious.
    Translate
    Insertusernamehere
    Aug 22, 2017 2:32 PM UTC
    Everybody should read the article linked by beynym.

    But if you are short on time, to paraphrase some of the tweets I've been reading about the article:

    Tl;dr Sonos tells users to accept massive private data collection or your expensive speakers will stop working.
    Translate
    melvimbe
    Aug 22, 2017 3:12 PM UTC
    I really don't trust news articles that much anymore. Particularly when the source is an unnamed spokesperson. We have a named spokesperson on this thread.

    But if you think about it, this shouldn't be too big of a deal. They are going to add new features that are going to require more user data. Eventually, features could be updated so that you don't get much out of the speakers if you aren't ok with the privacy policy. However, Sonos isn't stupid. If customers are not comfortable with the privacy policy, if it's going to effect sales, then they are going to setup options that work for the customer.

    Personally, I get why people are concerned, but I just don't see how people could harm me in anyway with the information they are gathering.
    Translate
    Danny
    Insertusernamehere
    Aug 22, 2017 3:17 PM UTC
    I really don't trust news articles that much anymore. Particularly when the source is an unnamed spokesperson. We have a named spokesperson on this thread.

    But if you think about it, this shouldn't be too big of a deal. They are going to add new features that are going to require more user data. Eventually, features could be updated so that you don't get much out of the speakers if you aren't ok with the privacy policy. However, Sonos isn't stupid. If customers are not comfortable with the privacy policy, if it's going to effect sales, then they are going to setup options that work for the customer.

    Personally, I get why people are concerned, but I just don't see how people could harm me in anyway with the information they are gathering.


    So you are really gonna call this fake news? Come on man get real.

    They are going against what is considered good policy when it comes to customer privacy.

    Just click yes and give them access to your living room, bedroom, bathroom, kids room and continue, I'm sure it will be fine. I'm gonna put my tinfoil hat on and wait this out.
    Translate
    melvimbe
    Aug 22, 2017 3:25 PM UTC

    So you are really gonna call this fake news? Come on man get real.


    I'm not going to blindly believe the news article when a staff member says otherwise. I'm honestly taking more of a wait and see approach. We will know when it comes out. But as I said, the worse case scenario is probably ok with me anyway.


    They are going against what is considered good policy when it comes to customer privacy.


    Maybe. If the news article is true, then yes. If the staffer on here is true, then no.


    Just click yes and give them access to your living room, bedroom, bathroom, kids room and continue, I'm sure it will be fine. I'm gonna put my tinfoil hat on and wait this out.


    'Access'? What does that even mean? I don't really care that much if Sonos knows that I called a zone 'bathroom' and I like to listen to Weird Al Yankovic in there.
    Translate
    Danny
    Insertusernamehere
    Aug 22, 2017 3:31 PM UTC
    You should go update,. You must confirm agreement with the privacy policy as a whole, no option to decline, no option to decline specific data collection you want to opt out of.
    Translate