unable to play “song title” access is denied.



I am playing music through the new Sonos app on my iPhone using the music add-on called “Anghami”. 
Everything was running perfectly until yesterday afternoon when I got: “unable to play XXX - access is denied”. 
I have uninstalled the Anghami add-on and linked it again with no success. 
Can you please advise?



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29 replies


It’s is working normally now. 
very weird. 
@MAW  @noman308  please check. 

It is working. Thanks.

I think that it was the interface between Anghami and Sonos. 

Userlevel 6
Badge +16

Hi @samerazzi, thanks for the update. Regarding this issue, since this is happening only on Anghami Music Service I'll ask you to kindly contact our phone support team for further assistance and for more in-depth troubleshooting steps.

Let us know how you get on with the advice above.

We're here to answer any further questions you have.

Userlevel 6
Badge +16

Hi @MAW, I’m glad that it worked. 

If there's any other issue you're having, feel free to reach out.

The Sonos Community is always here to help.