Sonos won't stop billing me for a monthly music subscription

  • 26 August 2022
  • 1 reply

Last October i canceled my Sonos music subscription service. Sonos did cancel the service but continues to bill me every single month. Despite multiple emails and phone conversations, Sonos support/sales cannot seem to figure out how they are billing me each month even though i give them my credit card #, email, name, etc. 

I can call my bank and chargeback all these charges but was hoping Sonos would actually research and resolve their billing issue which is occurring without my permission. Wondering if i need to have a lawyer send a letter to them? 

1 reply

Userlevel 7
Badge +22

Call and talk with the credit card department at your bank.