So I just tried to open Sonos Radio HD again and am getting the annoying error that I’m already subscribed (which is true) but the app acts like I’m not.
If I try to manage my subscription in the app it just shows the screen as if I’m not subscribed, but when pressing “Try it now” I get the following screenshot:
![](https://uploads-eu-west-1.insided.com/sonos-en/attachment/8834e02a-c758-4b98-bb44-2bb3e52d97da.png)
So the app tells me I’m subscribed, but doesn’t show me the Radio. When I press ‘OK’ in the above alert I get the following screenshot after a couple of seconds:
![](https://uploads-eu-west-1.insided.com/sonos-en/attachment/e9283a66-a915-4cf6-b967-115b683fb979.png)
And afterwards nothing happens and I still can’t listen to Sonos Radio HD. If I go to the radio menu then I just see it as if I’m not subscribed.
So pretty annoying, how to fix this?
Best answer by Ken_Griffiths
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