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Simple question - why is the Sonos app so slow? When I open Apple Music or Spotify, there is no loading time. The Sonos app seems to be 5-10 seconds. Even clicking on a platform source and finding a song is slower. I can’t put my finger on it, but it just isn’t snappy like other services. 
 

my alternative is to have Apple Music send directly to my Sonos speakers, but it doesn’t appear to play Atmos if I do that. 
 

is there any chance Sonos will make their app as fast as the service apps, or allow me to send Atmos to my 300s?

Neither Apple Music nor Spotify have to first check across your network that Sonos speakers are hooked up. That being said, one of Sonos’ recent updates to S2 has certainly increased the speed at which the controller starts up. You haven’t defined what you mean by ‘slow’, so it makes me think there is something going on in your network that is slowing the controller’s ability to ‘find’ your system when you boot it up. 

Have you submitted a system diagnostic within 10 minutes of experiencing this problem, and called Sonos Support to discuss it? Don’t post the resulting diagnostic number here, they get sensitive about GDPR.

There may be information included in the diagnostic that will help Sonos pinpoint one, or even several  issue(s) and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Apple just recently released the SDK for public consumption to allow AirPlay 2 to transmit Atmos to third party devices. While Sonos doesn’t often tell us what they’re working on, I’d expect that to be in an upcoming update, and mentioned in the release notes, since it is a fairly ‘big’ thing. 

No matter what, Sonos will always be checking for an existing system first, whereas service apps don’t have to. 


There’s nothing wrong with my system. The app itself takes time to load before hitting play on the speakers at all. It’s much harder to find albums vs songs when compared to the Apple Music app. If there was something wrong with my system I wouldn’t be able to open Apple Music and immediately airplay to my system with zero lag.

We’re in an age where we can make photorealistic video via AI but Sonos can’t figure out how to recode their app to be as fast as the native music players? Maybe they need to learn how to put their code through AI.


Apologies, I thought you were looking for potential solutions. Sorry to waste your time. 


There’s nothing wrong with the app in terms of opening times. It should be instant opening from fully closed. It is on my iPhone and Mac. As ​@Airgetlam says, the app and system were updated recently to increase startup speed.
Have you ensured you have updated BOTH the app and the system?

Have you then restarted your app?

Have you turned off your router and speakers, left five mins, then turned them back on, router first then speakers, letting each boot up fully before moving to the next?