Answered

every other song

  • 5 January 2024
  • 2 replies
  • 19 views

For weeks now Sonos skips every other song in the queue. It seems to only be while using Spotify, which is my main source. I’m on the older software v1, and up to date. It gives an error that it can’t play this song and moves it up the queue and plays the next. However, I can go back to the song and double click and it plays fine. 

 

Help! Thanks!

BRent

icon

Best answer by Ken_Griffiths 6 January 2024, 01:14

View original

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

thank you, this is something good for the coming snow! Much appreciated.

My daughter in law had a similar issue with her Spotify account on Sonos and with my help, what she did was the following…

  • Logged into Spotify online account and then selected the option to log out of Spotify everywhere.
  • Removed the Spotify App from Sonos
  • Set her routers 2.4Ghz WiFi band to use a fixed non-overlapping channel 1, 6 or 11 and a channel-width of 20Mhz only and rebooted the router.
  • Powered off all Sonos speakers and brought them all back online and then reinstalled the Spotify service via the Sonos App.

Spotify then all worked for her perfectly after doing these things and she has not had an issue since. If she groups her speakers, she now mostly starts that group-playback using the most modern Sonos speaker in her setup, which in her case, is a Sonos Five - So that new(ish) device is usually the group co-ordinator - it has a decent processor/storage for sending all the music to the other devices for playback in sync.

So perhaps see if these things may work for you.