Changed Broadband network and can't connect to TuneIn

  • 24 January 2022
  • 2 replies

Hi Just changed over to Sky broadband and my play 1 is connected to new network but it keeps telling me it cannot connect to Tunein nor play any radio  stations via Tunein. Was working fine before network change. Tried re-booting but no luck. Any advice or suggestions?


Best answer by GuitarSuperstar 24 January 2022, 13:43

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2 replies

Userlevel 7

Try removing TuneIn from your music services in the Sonos app and re-adding it. You can also try deleting and reinstalling the Sonos app. Also try unplugging the Play:1 from power for a couple of minutes and reboot your router and phone.

All good suggestions from @GuitarSuperstar. But if none of those actions works in your case, consider changing your router’s DNS settings to the Google Public DNS.

Will the system play other internet streaming services?