Answered

Can't Play Amazon Unlimited Albums from My Sonos

  • 4 February 2024
  • 5 replies
  • 110 views

Userlevel 3
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I have both Apple Music and Amazon Music Unlimited.  I can save albums from both to "My Sonos".  But when I select the saved albums from My Sonos, only those saved from Apple music give me the option to play.   I can view the albums saved from Amazon, but there is no play option, which is pointless.   

 

Is this a known bug, or am I doing something wrong? 

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Best answer by Mr. T 4 February 2024, 22:43

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5 replies

Userlevel 7

It’s a known issue if you save the Amazon Music album via New Search

Delete the album from My Sonos and re-add using Classic Search option.

See:

 

Userlevel 7
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Thx @Mr. T …

Can reproduce that via new search. 👍🏻

Userlevel 3
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It’s a known issue if you save the Amazon Music album via New Search

Delete the album from My Sonos and re-add using Classic Search option.

See:

 

Thanks.   I nearly threw my tablet at the wall until I found out that only Amazon was doing this. 

Userlevel 7
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@Rob_95 

For me it also works as expected with albums from Amazon Music Unlimited. 
 

 

Userlevel 3
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That just seems like a lot of trouble.   I've switched to saving albums using only Apple Music.   Does anyone know if this is a Sonos issue or an Amazon issue?  If it's something that won't be fixed, I might cancel Amazon.