Apple Music wont play one S1 G2 or Beam

  • 6 January 2021
  • 1 reply

I was recently gifted the S1 G2 and subsequently bought Beam. Google Assistant works perfectly however I am having issues with Apple Music playing via the Google Assistant on both the S1 G2 and Beam. 

Apple Music plays through AirPlay and also via the Native Sonos app with no problems. I have removed Apple Music from the Sonos app and re-authorized many times to no avail. I've also removed the Sonos app and redownloaded...again to no avail.

I have no extenders in my home and the channel seems to be clear. Any thoughts?

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1 reply

Userlevel 5
Badge +16

Hi @Highvoltageguy.

Thanks for reaching out and welcome to the community! Let me check it for you.

Apple Music is not currently supported for use with the Google Assistant on Sonos. You can find this within your Google Assistant app by tapping on your account icon on the upper right > select the Services tab > and tap Music.

To find out what music services are supported when using Google Assistant on Sonos, see our article on setting up Google Assistant. 


If you have any questions or concerns, don’t hesitate to reach out.