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app not working

  • 4 August 2023
  • 4 replies
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Is anyone else opening the Sonos app and it says Sonos like normal than just goes to a black screen

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Best answer by Ken_Griffiths 4 August 2023, 02:28

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4 replies

See this thread, which perhaps may assist too…

 

No it’s running a beta system I suspect that to be the reason. I just tried it on my work phone and it works fine. 

Ah yes, the Sonos Apps (and other Apps) are not guaranteed to work with any beta operating systems. I think others have mentioned that it is not working with iOS beta v17.4, for example, so that’s ‘likely’ the cause of your issue. 

No it’s running a beta system I suspect that to be the reason. I just tried it on my work phone and it works fine. 

No, it’s working okay here. As a first suggestion, is the device you’re using perhaps short on storage space?