Gen 1 Connect:Amps not working correctly

  • 3 April 2021
  • 1 reply

I have a System in my house with the following:

2 x Gen 1 Connect Amps (Living Room and Porch) each wired with in ceiling speakers. Living Room zone also has the Sonos Sub. 
1 x S1 speaker in bedroom. 

I originally had one of the Amps hardwired into my router and ran the whole system off of that Sonos network. After not being at this house for a while, when I went to use the system if first couldn’t find the Amps and then did an update which found all zones. Now each zone will work individually, and each Amp will combine with the bedroom, but the two Amp zones won’t combine with each other. Also, it seems I am wireless mode, even though I have one of the Amps wired into the router. 

Any ideas? 

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1 reply

Userlevel 7

Try rebooting your router and unplugging your Sonos products from power for about a minute.